FAQ
Luggage Locker – FAQ
Need a place to stash your bags in Darwin?
We’ve got you sorted. Whether you're heading to the Mindil Beach Markets or catching a late flight, Luggage Locker offers safe, affordable bag storage right in Winnellie. We've answered the most common questions travellers ask—just like you would in a casual chat. If you’ve got bags, we’ve got the space.
Safety and Security
Answers to your Bag Safety and Security Questions
Is my luggage safe at Luggage Locker?
Yes, absolutely. All bags are stored securely in monitored, access-controlled areas. Our team is trained to ensure your belongings stay exactly where you left them—safe and sound
Do you tag or track bags?
We tag each bag with a unique ID and log every check-in and check-out. You’ll also receive an emailed receipt for peace of mind.
Hours & Access
When can you Drop off and pickup your Bags
What are your opening hours?
We’re open 6 days a week from 8:00 a.m. to 7.30 p.m, Sunday 8:am to 6:00pm (Public Holidays 9am to 3pm). Just drop by during those times—no booking needed!
Can I drop my bags off early or pick them up late?
Yes, within opening hours. If you need outside-hours support, contact us in advance and we’ll do our best to accommodate.
Pricing & Payment
How much Does it Cost and How can you Pay
How much does it cost to store a bag?
It’s just $8 per bag, per day—simple, flat-rate pricing with no surprises. Pay when you drop off.
Do you accept card or cash?
Both! You can pay by card, cash, or even via tap-and-go. Your receipt will be emailed instantly.
Location & Access
Where Are you.
Where is Luggage Locker located?
We’re inside Winnellie Supermarket at Shop 13/347 Stuart Highway, Winnellie NT 0820—easy to find, with parking out front.
Is there parking or public transport nearby?
Yes, we’ve got plenty of free parking, and there’s a bus stop just around the corner for easy access from Darwin City.
Extras & What to Know
Do I need to book in advance?
No bookings required—just walk in. But if you're storing a large number of bags, a quick heads-up helps us prep.
Can I store other items like prams or shopping?
Yes, as long as it’s not perishable, dangerous, or illegal—we’ll happily store bulky items too.
What if I lose my receipt?
No worries! We track bags via your name and the tag ID, so we can still retrieve your luggage safely. You also recieve barcode reciept by email.
Can you hold items overnight or for multiple days?
Yes! Leave your bags for a day or even a few—we’ll keep them safe until you’re ready.